★ Review Guidelines

▸ Why Reviews Matter

Every review strengthens the community. Honest feedback helps buyers choose trustworthy sellers, sellers build a reputation, and service providers demonstrate their quality. Your reviews make the platform more transparent for everyone.

▸ For Buyers & Sellers (Printer Transactions)

Rate your transaction partner on these five criteria:

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  Clear communication — quick responses, honest answers to questions about the printer
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  Accurate description — printer matches the listing photos and details
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  Timeliness — meeting agreed times, shipping on schedule
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  Fair pricing — listing price matches the printer's condition and market value
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  Overall experience — how was the transaction from start to finish?

▸ For Service Tickets

Whether you are rating a repair technician or a customer, consider these factors:

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  Quality of work — repair quality, condition of parts used
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  Communication — regular progress updates, clear explanations of issues found
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  Professionalism — cleanliness, punctuality, respectful conduct
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  Value — fair pricing for the services provided
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  Completion timeline — service was completed within the estimated timeframe

▸ Rating Scale

▸ Platform Guidelines

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  Be honest and constructive — focus on facts, not emotions. Explain what went well and what could improve.
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  No retaliation reviews — do not leave a negative review solely because someone left you a negative review. Each review should stand on its own merit.
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  Reviews are permanent — reviews cannot be edited after 30 days. Take your time and write thoughtfully.
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  Abusive reviews may be removed — hate speech, harassment, threats, and clearly false statements violate our policies and will be removed.